Privacy Policy
Last Updated: Feb 27, 2025Your privacy is paramount at JoyFULL Being (hereinafter referred to as “JoyFULL Being,” “we,” “us,” or “our”). This Privacy Policy explains how JoyFULL Being collects, uses, discloses, and retains your information. We are committed to protecting your personal information and being transparent about our practices.
Your Consent
By providing JoyFULL Being with your personal information, you signify your consent to JoyFULL Being’s collection, use, disclosure, and retention of your information in accordance with this Privacy Policy and as permitted by applicable law. If you do not agree with these terms, please do not provide us with your personal information or use our websites or services.
Personal Information
"Personal information" means information about an identifiable individual that can be used, alone or in combination with other readily available data, to identify or contact you. This includes, but is not limited to, your name, mailing address, telephone number, and email address.
How JoyFULL Being Collects Your Personal Information:
JoyFULL Being may collect your personal information in various ways as you interact with us. You may be asked to voluntarily provide your personal information to JoyFULL Being whenever you are in contact with us, such as when you:
Purchase products or services from JoyFULL Being (including through events, seminars, workshops, or websites).
Create or manage an account with JoyFULL Being (including a user account for JoyFULL Being's website).
Communicate with us via email.
Register or subscribe to JoyFULL Being’s newsletters or promotional communications.
Participate in JoyFULL Being's promotions, sweepstakes, contests, or surveys.
Contact JoyFULL Being's Customer Experience or support teams.
In these circumstances, you are not obligated to provide the requested personal information. However, choosing not to may limit your ability to purchase products or services, or to access or utilize certain features of JoyFULL Being’s websites and services.
JoyFULL Being may also use personal information to create anonymized and aggregated data ("Non-Personal Information," as defined below).
Non-Personal Information
JoyFULL Being also creates and collects "non-personal information" - data that is not directly associated with or linked to your personal information and cannot, by itself, identify you as an individual. This includes personal information that has been aggregated or anonymized so that it no longer reasonably relates to an identifiable person.
Use of Non-Personal Information:
JoyFULL Being may use, disclose, transfer, and retain non-personal information for any purpose and in any manner whatsoever. Because it is not personally identifiable, this type of data is not subject to the restrictions outlined in this Privacy Policy. If non-personal information is ever combined with your personal information, the combined data will be treated as personal information and handled according to this Privacy Policy.
Cookies and Similar Technologies
JoyFULL Being's websites, online services, email communications, and advertisements may utilize "cookies" and other similar technologies, such as web beacons, pixel tags, and action tags. These technologies serve to collect information that helps JoyFULL Being enhance our products and services, improve advertising effectiveness, refine customer communications, and personalize the overall shopping and user experience.
How We Use Cookies and Technologies:
For example, JoyFULL Being may use information gathered through cookies and similar technologies to:
Recognize you as a returning user of JoyFULL Being's websites.
Determine your general geographic location to tailor website content and offerings relevant to your region.
Track your navigation and usage patterns across our websites to understand user behavior and improve site functionality.
Offer personalized web page content, information, and targeted advertisements based on your browsing history and preferences.
Generally facilitate and improve your overall website experience.
You have the ability to manage your cookie preferences. Most web browsers allow you to decline or disable cookies. However, please note that disabling cookies may impact your ability to fully access or utilize certain interactive features of JoyFULL Being's websites.
Email Tracking:
JoyFULL Being may also use web beacons, pixel tags, and action tags within our email communications to confirm email delivery and message open rates. This helps us gauge the effectiveness of our email campaigns and improve our communication strategies. You have the right to opt-out of receiving marketing emails from JoyFULL Being as detailed in the "Unsubscribing to Newsletters and Messages" section of this Privacy Policy.
Data Collection by Service Providers:
The information collected through cookies and similar technologies may be gathered directly by JoyFULL Being or by our trusted third-party service providers who assist us in website analytics, advertising, and marketing.
Third-Party Analytics and Advertising Services
Website Analytics:
JoyFULL Being employs third-party analytics services (such as Google Analytics and Squarespace Analytics) on our websites. These providers may independently collect and process your IP address and data about your website visits (excluding your name, address, email address, or telephone number). This information is collected to analyze website traffic, understand user behavior, and improve our online services and user experience. These analytics providers operate under their own privacy policies, and we encourage you to review those policies to understand their data handling practices.
Interest-Based Advertising:
JoyFULL Being may participate in interest-based advertising. We work with trusted third-party advertising partners who use tracking technologies, including cookies and pixel tags, to serve advertisements on our behalf across the Internet. These companies (such as Google, Facebook, etc.) may collect non-personally identifiable information about your interactions with our website, such as pages viewed, products added to cart, and purchase history. This information allows them to display targeted advertisements on other websites that are likely to be of interest to you.
Opting Out of Interest-Based Advertising:
If you would like to learn more about interest-based advertising practices or to opt-out of the use of your anonymous information for personalized advertising, you can visit resources such as the Network Advertising Initiative (http://www.networkadvertising.org) or the Digital Advertising Alliance (http://www.aboutads.info). Opting out may not prevent all advertisements from being displayed to you, but it may ensure that the ads you see are less relevant to your interests.
Product and Service Recommendations:
JoyFULL Being may analyze transactional information and browsing behavior on our website to offer you personalized recommendations for products and services that we believe will be relevant to your interests. To provide these recommendations, we may share anonymized and aggregated data (including IP address, unique ID number, and shopping/browsing behavior) with trusted third-party service providers. We do not share your personal information with these providers for recommendation purposes.
Social Networking and Third-Party Links
Social Media Platforms:
JoyFULL Being may have a presence on social networking platforms, such as Facebook, YouTube, Pinterest, and Twitter. When you interact with our social media pages (e.g., liking a product on Facebook, pinning on Pinterest, or sharing content on Instagram), any personal information you post or share through these platforms becomes visible to other users of those platforms and may be collected, used, and disclosed by them according to their respective privacy policies.
Third-Party Websites:
JoyFULL Being's websites and online services may contain links to other third-party websites and online services that are not owned or controlled by JoyFULL Being. When you click on these links, you will be leaving JoyFULL Being's website and accessing a third-party site. We have no control over, and are not responsible for, the privacy practices and content of these external websites.
Disclaimer:
Any personal information you choose to post or share on social networking platforms or third-party websites is done so at your own risk and is governed by the privacy policies of those respective platforms and websites, not this Privacy Policy. JoyFULL Being disclaims all responsibility and liability for the collection, use, disclosure, and retention of your personal information by such third parties. We strongly encourage you to review the privacy policies of any third-party websites you visit.
Disclosure of Personal Information
Affiliates:
JoyFULL Being may share your personal information within our corporate family, including our affiliates and subsidiaries, for internal business purposes, and to provide you with seamless and integrated services. Any sharing of personal information within our affiliates will be in accordance with this Privacy Policy.
Joint Promotions and Services:
From time to time, JoyFULL Being may partner with other reputable companies or organizations to offer joint promotions or services. In these instances, personal information collected in connection with such joint offerings, and necessary for these partners to deliver the co-branded promotions or services, may be shared between JoyFULL Being and our partners.
JoyFULL Being is not responsible for the privacy practices of our co-promotion partners, and their handling of your personal information will be governed by their respective privacy policies. We advise you to review the privacy policies of any co-promotion partners before participating.
Suppliers and Service Providers:
JoyFULL Being may engage trusted third-party suppliers and service providers to perform various business functions on our behalf, such as payment processing, customer service, communication management, data analysis, marketing assistance, fraud prevention, address verification, and tax compliance. In the course of providing these services, these providers may have access to your personal information.
Service Provider Agreements:
JoyFULL Being requires all suppliers and service providers to contractually agree to: (a) use your personal information solely for the specific purposes for which it was disclosed to them; and (b) protect the privacy and security of your personal information in a manner consistent with this Privacy Policy and applicable data protection laws.
Legal and Compliance Disclosures:
JoyFULL Being may disclose your personal information to legal authorities or other authorized parties when we believe, in good faith, that such disclosure is necessary or appropriate in the following circumstances:
Legal Obligations: To comply with applicable laws, regulations, legal processes (such as subpoenas, warrants, or court orders), or government requests.
National Security and Public Interest: In connection with national security, law enforcement investigations, or other issues of public importance.
Protection of Rights: To protect and defend the legal rights, interests, and remedies of JoyFULL Being, our employees, customers, or others, including detecting and preventing fraud, enforcing our website terms of use, and addressing violations of law.
Legal Investigations: As otherwise required or authorized by law in connection with a legal investigation or proceeding.
Business Transactions:
JoyFULL Being may disclose your personal information in connection with a proposed or actual business transaction, such as a merger, acquisition, corporate reorganization, or sale of all or a portion of our business or assets, including in the event of insolvency or bankruptcy. In such cases, we will make reasonable efforts to ensure that the recipient of your personal information agrees to protect it in a manner substantially consistent with this Privacy Policy.
Retention, Location, and Security of Personal Information
Data Retention:
JoyFULL Being retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or for longer periods if required or permitted by applicable legal or regulatory obligations.
Data Storage and Transfer:
Your personal information may be stored and processed in Canada, the United States, and other countries where JoyFULL Being or our service providers maintain facilities. Please be aware that the data protection laws of other countries may differ from those of your country of residence. By providing your personal information to JoyFULL Being, you acknowledge that your information may be transferred to and processed in jurisdictions outside of your country.
Data Security Measures:
JoyFULL Being implements reasonable and appropriate safeguards – including administrative, technical, and physical security measures – designed to protect your personal information against unauthorized access, collection, use, disclosure, alteration, or destruction. These measures are intended to maintain the confidentiality, integrity, and availability of your personal information, and are commensurate with the sensitivity of the information we hold.
Data Security Limitations:
While JoyFULL Being is committed to protecting your personal information and employs reasonable security measures, it is important to acknowledge that no data transmission over the internet or method of electronic storage is completely infallible. Therefore, while we strive to protect your information, JoyFULL Being cannot guarantee absolute security. In the event of a security breach, we will comply with all applicable data breach notification laws.
Accuracy and Access to Personal Information
Maintaining Accuracy:
JoyFULL Being is committed to maintaining the accuracy and completeness of your personal information. You can assist us in keeping your records up-to-date by promptly informing us of any changes to your personal information, including your contact details and account information. You can update your website account information directly through JoyFULL Being's website if applicable.
Access and Correction Requests:
You have the right to request access to your personal information held by JoyFULL Being, and to receive information about our collection, use, disclosure, and retention practices. To exercise these rights, please submit your request in writing to JoyFULL Being's Chief Privacy Officer using the contact details provided below.
Verification and Amendment:
Subject to applicable legal exceptions and limitations, you will be granted reasonable access to your personal information. If you identify any inaccuracies or incompleteness in your information, you are entitled to challenge its accuracy and request amendments as appropriate. We will take reasonable steps to investigate and rectify any verified inaccuracies.
Other Matters
Business Contact Information:
To the extent permitted by applicable law, this Privacy Policy does not apply to "business contact information" (such as your name, job title, business address, business telephone number, business fax number, and business email address) when used for business-related communication purposes.
Children's Privacy:
JoyFULL Being is committed to protecting the privacy of children. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If you are a parent or guardian and believe that JoyFULL Being has unintentionally collected personal information from a child under 13, please contact our Chief Privacy Officer immediately using the contact details below. Upon receiving verifiable notification, we will take prompt and reasonable measures to delete such information from our systems, except where retention is legally required or permitted.
Employment Applications:
If you apply for employment with JoyFULL Being, please be aware that your personal information submitted as part of your application will be used and disclosed for recruitment and hiring purposes, and related internal business administration purposes. This information will be handled in accordance with applicable employment laws and JoyFULL Being's internal HR policies and practices, which may differ from this Privacy Policy.
Links to Other Websites:
JoyFULL Being's websites and online services may contain links to external websites or online services operated by third parties. These links are provided for your convenience and informational purposes only. JoyFULL Being has no control over, and assumes no responsibility or liability for, the privacy practices, data collection, or content of these linked websites. When you access third-party websites through links on our site, you are subject to the privacy policies and terms of use of those external sites. We encourage you to carefully review the privacy policies of any website you visit before providing any personal information.
Policy Modifications:
JoyFULL Being reserves the right to modify this Privacy Policy from time to time to reflect changes in our legal or regulatory obligations, business practices, or the features of our services. Any updates to this Privacy Policy will be posted on JoyFULL Being's website at www.joyfullbeing.com, and will be effective immediately upon posting unless otherwise stated.
Continued Consent:
Your continued interactions with JoyFULL Being (including but not limited to using our websites, purchasing our services, or communicating with us) after any modifications to this Privacy Policy will constitute your acknowledgement and acceptance of the updated Privacy Policy and signify your ongoing consent to the collection, use, disclosure, and retention of your personal information in accordance with the revised terms. Therefore, we encourage you to periodically review this Privacy Policy to stay informed of our current practices.
Managing Your Communication Preferences
Unsubscribing from Marketing Communications:
You have the right to manage your preferences regarding marketing communications from JoyFULL Being. You can unsubscribe from our electronic newsletters and promotional messages at any time by:
(a) Using the Self-Service Unsubscribe Mechanism: Clicking the "unsubscribe" link typically found at the bottom of our marketing emails.
(b) Contacting Customer Care: Submitting your unsubscribe request to JoyFULL Being's Customer Care team via email at care@joyfullbeing.com or by phone at +1 408-598-5763.
We will promptly process your unsubscribe request and remove you from our marketing distribution lists, in accordance with applicable laws.